Regular Post: Smaller items, not requiring specialised handling, will be delivered by regular post. These items normally take two (2) working days.   

Courier: Customer must be flexible to the estimated time given by the courier. items must be received at the delivery address given by the customer. However, if, due to unforeseen circumstances, delivery can not be accepted at arranged time, a number must be given to us where you can be contacted at all times in order to execute delivery.

Van delivery: Large and or delicate items that need assembly/specialised handling by an Objekt representative, they will contact you to schedule a delivery slot. Delivery depends on volume, location and special items arrival in store.  

An AM or PM slot will be given to you, however, occasionally, due to unforeseen circumstances outside our control, traffic congestion or bad weather, we are not always able to meet appointed slots. Please supply sufficient contact numbers for us to contact you at all times on that particular day.

As soon as your goods arrive, they are checked and you will be contacted regarding delivery. Delivery dates and stock due dates do not form part of any contract with us and we can not be held liable if your order is delayed  or not delivered by any dates that may have been given by us. Delivery is up to your front door or entrance to your property.   If you require your furniture to be placed in a specific room, we are happy to do so, however, we can not accept responsibility for any occurrence that may take place after this. A  delivery charge will be imposed if no-one is at home to accept delivery.   Objekt must be advised of all cancellations of booked deliveries at least 48 hours prior to delivery.

Customers are advised when placing an order to ensure the dimensions and size of the merchandise you have ordered will fit the designated room and through any passages, stairwells, landing and doorways on the way to its destination.   Objekt will not accept responsibility for any furniture that will not fit into its intended location.   Before delivery, please ensure that all access routes, including door frames and flooring, are prepared.   If the product purchased includes assembly, please have the area prepared, if it is deemed unsafe, still under construction or renovation.  We reserve the right to leave the goods in their original packaging if area is not viable and we can revisit  to assemble at a later date. However, this extra service will have to be paid for.

On delivery, all packaging and cardboard is removed from your house, unless specifically requested. It is advised that each item is carefully inspected immediately upon delivery.  

Any issue with your goods must be notified to staff at Objekt within 2 days of delivery.   Objekt will not accept any damages reported after this time.